SuqvaHelp centre
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THE SUQVA HELP CENTRE

Your store.
Every step, explained.

Set up your store. Take care of your customers.
Keep every delivery moving.

Popular tasks

Find a guide

01Getting started

Choose your guide→Set up your store→From order to delivery→Sign in to the admin→Read the Overview dashboard→

02Store settings

Business details→Store preferences→Set your store currency→Languages and translations→Payment methods and customer messages→Choose order notifications→

03Products & stock

Categories and subcategories→Brands, units and suppliers→Add and manage products→Product options and variations→Receive stock through Purchases→Record damaged stock→Product images, reviews and attachments→Product import, export and printing→Check and maintain stock→

04Website appearance

Create homepage banners→Manage your footer links→Social links and footer contact→App Store and Google Play links→Cookie preferences and policies→Service highlights→Homepage product collections→Promotions, offers and daily deals→Create and apply coupons→Newsletter subscribers→Update your website logo→

05Sales & customers

Manage online orders→Assign delivery staff→Record returns and check refunds→Point of sale and counter orders→Configure delivery areas→Pickup locations→Tax rules→Customer accounts→Team roles and permissions→Sales, products and balance reports→Transactions and reconciliation→Check payments and store credit→Full order process→

06Website & PWA

Browse and search the website→Create an account or reset your password→Place an order on the website→Manage your website account→Install the website on your phone→Choose your delivery location→Save favourites on the website→

07Customer app

Get to know the customer app→Sign in or create your app account→Find and view a product→Save and remove favourites→Review and change your cart→Checkout and pay in the app→Track your orders→Manage your app profile→

08Delivery app

Sign in and start your shift→Find your assigned deliveries→Deliver an order→Review completed deliveries→Manage your courier profile→

09Help

Get help with common problems→Contact support→Continue after a connection problem→
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Try “add product”, “order” or “delivery”.

Screen example. Select Close or press Escape to return to the guide.