Sales & customers
Point of sale and counter orders
Create a staff-assisted sale and review POS history.
Where to go
Admin → Orders & sales → Point of sale / In-store orders
What to do
- 01
Open Point of sale with a role allowed to use it.
- 02
Select the customer and add the intended products or variants.
- 03
Review quantities, stock, taxes, discount and payment selection.
- 04
Confirm only after checking the final quoted total and your physical payment process.
- 05
Use In-store orders to locate the sale, review details and the available receipt actions.
What you should see
Counter sales are stored as POS orders with the recorded amounts.
Good to know
- POS and online orders are related commerce flows with separate history screens.
- Selecting a payment type is not proof that cash or a provider payment was received.
Need help?
- Product cannot be added? Check stock and variant choices.
- Sale seems duplicated? Search POS history before re-entering it.
- Receipt amount differs? Compare the recorded line items and tax/discount values.
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