Products & stock
Categories and subcategories
Build a clear catalogue hierarchy before assigning products.
Where to go
Admin → Settings → Categories
What to do
- 01
Create a category with a clear name and the supported image/status fields.
- 02
Choose its parent when creating a child category; leave a top-level category at the root.
- 03
Assign products to the correct category in their product form.
- 04
Add translations and review the website and app category views.
Example
Sample values to explain the fields. Use your own store details.
- Top-level category
- Home & Living
- Child category
- Homeware
- Parent of Homeware
- Home & Living
What you should see
The category hierarchy drives navigation and category-specific product lists.
Good to know
- A category image does not create products automatically.
- Keep category names concise for mobile navigation.
- Changing the hierarchy can change how customers find products; review descendants after moving a category.
Need help?
- Category opens with no products? Check product assignment, status and stock visibility.
- Wrong language label? Review the category translation.
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