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Sales & customers

Team roles and permissions

Give staff only the screens and actions needed for their job.

Where to go

Admin → Settings → Roles & permissions; People → Team members / Administrators / Couriers

What to do

  1. 01

    Create or edit a role and select the required module/action permissions.

  2. 02

    Create the relevant staff account and assign the correct role.

  3. 03

    Confirm active status and use the staff login address.

  4. 04

    Test access with that staff account, including a screen it should not access.

What you should see

Staff can open the areas and perform the actions allowed by their assigned role.

Good to know

  • Give each person their own account and only the access they need for their job.

Need help?

  • Staff sees a button but action is denied? Check create/edit/delete permission, not just module access.
  • Inactive account is blocked? Review its approved status before reactivation.
⌕

Try “add product”, “order” or “delivery”.

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