Products & stock
Product images, reviews and attachments
Keep product detail information useful and the supporting files accurate.
Admin → Catalogue → Products → Images, Videos or SEO
What to do
- 01
Open the product’s media settings to manage its images, video and search-listing details.
- 02
Use clear compressed images and check the crop in catalogue cards and product details.
- 03
When file attachment is enabled for a product, check that the customer can add the required attachment when ordering.
- 04
Review customer reviews through the available product/order actions; customers should use their own eligible order workflow.
- 05
Check the final customer product popup on both light and dark appearance.
What you should see
Product detail content enriches discovery. Attachments and reviews remain tied to their supported product/order workflow.
Good to know
- Use genuine product photos and customer reviews. Keep customer attachments private.
- Product descriptions, photos and search-listing fields should describe the same item accurately.
Need help?
- Image looks stretched? Check its aspect ratio, compression and thumbnail crop.
- Review action missing? Check eligible order state and the current account.
- Upload rejected? Read the message beside the field and check the accepted file types.