Products & stock
Check and maintain stock
Keep the quantity available to customers accurate.
Where to go
Admin → Catalogue → Inventory
What to do
- 01
Find the product and, if it has options, the correct variation.
- 02
Review incoming purchases, sales, returned items and damaged stock.
- 03
Record new stock through Stock purchases. Record unusable goods through Stock adjustments.
- 04
When an order holds stock, check its payment and order status before making that stock available to another customer.
What you should see
Your inventory reflects receipts and recorded stock movements. Stock is held when an order is placed.
Good to know
- An unpaid payment hold lasts 15 minutes. Paid and cash-on-delivery orders keep their stock for fulfilment.
- Cancel an eligible order through the order screen rather than changing the stock figure to compensate.
Need help?
- A quantity looks wrong? Check the product variation and compare its purchases, sales, returns and adjustments.
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