Customer app
Track your orders
Find an order and check its progress.
Where to go
Customer app → Profile → Order History
On your screen
Select an image to enlarge it. Sample details are shown.
What to do
- 01
Open Profile and sign in to the customer account used to place the order.
- 02
Choose Order History and select the order you want to review.
- 03
Check its order number, items, total, payment status and delivery or pickup details.
- 04
Refresh when you need an updated status. Use the available order actions only when they apply.
What you should see
The order details show the latest recorded progress. Keep the order number when contacting the store.
Good to know
- Payment status and delivery status describe different parts of the order. An unpaid cash-on-delivery order may still be awaiting delivery.
Need help?
- No order listed? Check the account and connection. If you are unsure whether checkout completed, contact the store before ordering again.
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